Privacy Policy

Effective Date: April 28, 2026

Bluejay Delivery LLC values your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, submit information through a website form, or otherwise interact with our website.

This Privacy Policy applies only to information collected through our website. It does not apply to information collected offline, through delivery operations, employment records, vendor systems, customer contracts, third party platforms, or any services performed outside the website.

By using our website or submitting information through the website, you agree to this Privacy Policy and consent to the collection and use of your information as described below.

1. Notice at Collection

At or before the time you submit information through our website, Bluejay Delivery LLC may collect personal information that you provide through website forms or similar website features. This includes all information that you submit on the form, including your name, email address, phone number, address, message, service inquiry, quote request details, and any other information you choose to provide.

We may also collect limited website usage and technical information automatically when you visit the website, such as your IP address, browser type, device type, pages visited, date and time of visit, website activity, and website performance or security related information.

We collect this information to respond to your inquiry, contact you, provide information about our services, operate and improve the website, maintain security, prevent misuse, keep business records, and comply with applicable legal obligations.

We do not sell personal information collected through our website. We do not knowingly collect sensitive personal information through the website unless you voluntarily include it in a form submission.

2. Information We Collect Through the Website

When you use our website, we may collect all information that you submit through any website form, contact form, inquiry form, quote request form, service request form, or similar website feature. This may include your contact information, business information, service request information, message content, and any other details you voluntarily provide.

We may also collect basic internet and electronic network activity information related to your website visit. This may include technical and usage details such as IP address, browser information, device information, pages viewed, timestamps, referring page, and similar website interaction data.

3. How We Use Website Information

We may use information collected through the website to respond to your inquiry, contact you about your submission, provide information about our services, schedule follow up communication, review quote or service requests, improve website functionality, monitor website performance, detect or prevent spam, fraud, misuse, or unauthorized activity, maintain website and business records, protect our legal rights, and comply with applicable laws, regulations, or lawful requests.

4. SMS Consent and Mobile Phone Number Privacy

Bluejay Delivery LLC may collect your mobile phone number and SMS consent when you voluntarily submit information through our website form and choose to opt in to receive SMS messages from us.

SMS consent is collected through a separate SMS consent checkbox on our website form. The SMS checkbox is optional and is not checked by default. You are not required to consent to SMS messages to submit a website form or request information from Bluejay Delivery LLC.

If you consent to receive SMS messages from Bluejay Delivery LLC, you may receive conversational and service related SMS messages regarding your inquiry, service request, scheduling, follow up questions, customer support, and delivery related communication. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for support.

Bluejay Delivery LLC does not sell, rent, share, or disclose mobile phone numbers, SMS consent, or SMS opt in information to third parties or affiliates for marketing or promotional purposes.

Mobile opt in information is used only to send SMS messages from Bluejay Delivery LLC related to the purpose for which consent was provided and to maintain records of that consent.

5. Consent to Contact by Call or Email

By submitting information through our website, including through any form or similar website feature, you agree that Bluejay Delivery LLC may contact you using the contact information you provide for purposes related to your inquiry, requested services, follow up, scheduling, customer support, business operations, or other service related communications.

Your submission of information through the website does not require Bluejay Delivery LLC to provide services, enter into an agreement, accept a request, or respond within any specific timeframe.

You may request that we stop contacting you by notifying us directly. However, we may still contact you where necessary for legal, safety, security, contractual, operational, recordkeeping, or compliance related reasons.

6. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, understand website traffic, improve the visitor experience, monitor website performance, and protect the website from misuse.

Cookies are small files stored on your device. You may disable cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.

If we use analytics, advertising cookies, tracking pixels, or similar tools that may constitute sharing under California privacy law, we will update this Privacy Policy and provide any required opt out mechanism.

7. Disclosure of Website Information

We do not sell personal information collected through our website.

We may disclose website related information when reasonably necessary to website hosting providers, website maintenance or technology providers, email or communication service providers, analytics providers if used, security or fraud prevention providers, professional advisors such as legal, accounting, or compliance advisors, government agencies, regulators, law enforcement, or other parties when required or permitted by law.

These parties may access information only as needed to support website operations, communication, security, legal compliance, or related business purposes. Mobile phone numbers, SMS consent, and SMS opt in information are not shared with third parties or affiliates for marketing or promotional purposes.

8. California Privacy Rights

If you are a California resident and the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to Bluejay Delivery LLC, you may have certain rights regarding your personal information. These may include the right to know what personal information we collect, use, disclose, sell, or share; the right to request access to personal information; the right to request deletion of personal information, subject to legal exceptions; the right to request correction of inaccurate personal information; the right to opt out of the sale or sharing of personal information; the right to limit the use of sensitive personal information where applicable; and the right not to be discriminated against for exercising privacy rights.

To exercise these rights, you may contact us at privacy@bluejaydsp.com. We may need to verify your identity before processing a request.

Because this website policy is limited to website interactions only, requests under this policy apply only to personal information collected through the website.

9. No Sale of Personal Information

Bluejay Delivery LLC does not sell personal information collected through the website.

Bluejay Delivery LLC does not sell, rent, share, or disclose mobile phone numbers, SMS consent, or SMS opt in information to third parties or affiliates for marketing or promotional purposes.

If our website practices change in the future in a way that constitutes a sale or sharing of personal information under California privacy law, we will update this Privacy Policy and provide a method to opt out where required.

10. Sensitive Personal Information

We do not intentionally request sensitive personal information through our website forms. Please do not submit sensitive information through the website unless specifically requested.

Sensitive information may include government identification numbers, financial account information, health information, precise geolocation, racial or ethnic origin, religious beliefs, union membership, genetic data, biometric data, or other sensitive categories under applicable law.

If you voluntarily submit sensitive information through a website form, we may use it only as reasonably necessary to review and respond to your submission, protect our rights, maintain records, or comply with legal obligations.

11. Data Security

We use reasonable safeguards designed to protect information submitted through our website. These safeguards may include secure website hosting, SSL encryption, access controls, password protection, and other security measures.

However, no website, server, system, or electronic transmission is completely secure. We cannot guarantee that information submitted through the website will always remain secure.

12. Data Retention

We keep website information only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining website records, improving website operations, preventing misuse, resolving disputes, protecting legal rights, maintaining SMS consent records, and complying with applicable legal obligations.

The exact retention period may depend on the type of information submitted, the reason it was collected, and applicable legal or business requirements.

13. Your Choices

You may choose not to submit personal information through our website. However, if you do not provide required contact information, we may not be able to respond to your inquiry.

You may request that we stop sending non essential communications. For SMS messages, you may opt out at any time by replying STOP. For SMS support, you may reply HELP. We may still retain information or continue communications where legally, operationally, or recordkeeping wise necessary.

14. SMS Terms and Conditions

If you consent to receive SMS messages from Bluejay Delivery LLC, you agree to receive conversational and service related SMS messages from us related to your inquiry, service request, scheduling, follow up questions, customer support, and delivery related communication.

Messaging frequency may vary depending on your inquiry or service request. Message and data rates may apply. You can opt out at any time by replying STOP. For assistance, reply HELP or contact us at privacy@bluejaydsp.com.

SMS consent is optional and is not a condition of submitting a website form or requesting information from Bluejay Delivery LLC. Bluejay Delivery LLC does not share mobile phone numbers, SMS consent, or SMS opt in information with third parties or affiliates for marketing or promotional purposes.

15. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through our website.

If we learn that information from a child under 13 was submitted through the website, we will take reasonable steps to delete it.

16. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices, security, content, or policies of those third party websites.

We encourage visitors to review the privacy policies of any third party websites they visit.

17. No Guarantee of Service

Submitting information through our website does not create a contract, partnership, employment relationship, customer relationship, or service agreement between you and Bluejay Delivery LLC.

Any service relationship, if applicable, must be separately confirmed by Bluejay Delivery LLC through appropriate communication, documentation, or agreement.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

19. Contact Us

For questions about this Privacy Policy, website information, SMS consent, or California privacy requests, please contact us at:

Bluejay Delivery LLC
Email: privacy@bluejaydsp.com